Facebook problems

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Schnufli
Posts: 24
Joined: Mon Nov 02, 2015 10:45 am

Facebook problems

Postby Schnufli » Fri Dec 02, 2016 10:04 am

Just before 20 minutes i just normaly played the game and then my fb account got locked thers no way rn to get it back for me so all my ingame accs are linked with that fb acc... So now i need to make a new fb account and i cant get into the game rn so cant send you a ticked how soud we fix this problem? Pleas help me i have no idea waht to do
I L I K E C O L O R S Schnufli S3 Fortuna Leader of akatsuki Image

CrudakFirefly
Posts: 23
Joined: Mon Oct 24, 2016 1:51 pm

Re: Facebook problems

Postby CrudakFirefly » Fri Dec 02, 2016 10:10 am

Hey Shnufli,

Were you logged in and playing when your FB account suddenly locked?
And what do you see when you try to log back in with that account?

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Schnufli
Posts: 24
Joined: Mon Nov 02, 2015 10:45 am

Re: Facebook problems

Postby Schnufli » Fri Dec 02, 2016 10:20 am

Schnufli wrote:Just before 20 minutes i just normaly played the game and then my fb account got locked thers no way rn to get it back for me so all my ingame accs are linked with that fb acc... So now i need to make a new fb account and i cant get into the game rn so cant send you a ticked how soud we fix this problem? Pleas help me i have no idea waht to do
I was ingame fighting a boss and the message poped up i have a screen shot of it where and how can i send you it?
I L I K E C O L O R S Schnufli S3 Fortuna Leader of akatsuki Image

CrudakFirefly
Posts: 23
Joined: Mon Oct 24, 2016 1:51 pm

Re: Facebook problems

Postby CrudakFirefly » Fri Dec 02, 2016 10:38 am

Hey Schnufli,

Unfortunately you cannot upload a screenshot directly to the forum, but you can uploaded to an image host site such as imgur.com and then put the link in your reply.
And are you able to log in to your Facebook account regularly outside of Dungeon Crash?

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Schnufli
Posts: 24
Joined: Mon Nov 02, 2015 10:45 am

Re: Facebook problems

Postby Schnufli » Fri Dec 02, 2016 10:45 am

CrudakFirefly wrote:Hey Schnufli,

Unfortunately you cannot upload a screenshot directly to the forum, but you can uploaded to an image host site such as imgur.com and then put the link in your reply.
And are you able to log in to your Facebook account regularly outside of Dungeon Crash?
No my Fb account is 100% useless and i will give you the picture links in a minute
I L I K E C O L O R S Schnufli S3 Fortuna Leader of akatsuki Image

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Schnufli
Posts: 24
Joined: Mon Nov 02, 2015 10:45 am

Re: Facebook problems

Postby Schnufli » Fri Dec 02, 2016 10:56 am

I L I K E C O L O R S Schnufli S3 Fortuna Leader of akatsuki Image

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Schnufli
Posts: 24
Joined: Mon Nov 02, 2015 10:45 am

Re: Facebook problems

Postby Schnufli » Fri Dec 02, 2016 11:08 am

I L I K E C O L O R S Schnufli S3 Fortuna Leader of akatsuki Image

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Schnufli
Posts: 24
Joined: Mon Nov 02, 2015 10:45 am

Re: Facebook problems

Postby Schnufli » Fri Dec 02, 2016 11:18 am

http://imgur.com/ubBPuMM So this soud finally work
I L I K E C O L O R S Schnufli S3 Fortuna Leader of akatsuki Image

CrudakFirefly
Posts: 23
Joined: Mon Oct 24, 2016 1:51 pm

Re: Facebook problems

Postby CrudakFirefly » Fri Dec 02, 2016 11:38 am

Hmm...yeah it looks like it's an issue local to Facebook.
We'll look into this issue on our side in regards to recovering your account.
In the meantime, see if you can find out what is going on with your Facebook profile.

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Schnufli
Posts: 24
Joined: Mon Nov 02, 2015 10:45 am

Re: Facebook problems

Postby Schnufli » Fri Dec 02, 2016 11:40 am

My profile got banned cause i didnt used my real name....
I L I K E C O L O R S Schnufli S3 Fortuna Leader of akatsuki Image


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